{"id":4289,"date":"2026-04-16T11:17:33","date_gmt":"2026-04-16T04:17:33","guid":{"rendered":"https:\/\/prowtech.com.vn\/?post_type=tuyen-dung&p=4289"},"modified":"2026-04-16T11:17:33","modified_gmt":"2026-04-16T04:17:33","slug":"it-helpdesk-it-support-it-infrastructure","status":"publish","type":"tuyen-dung","link":"https:\/\/prowtech.com.vn\/en\/tuyen-dung\/it-helpdesk-it-support-it-infrastructure\/","title":{"rendered":"IT Helpdesk\/ IT Support\/ IT Infrastructure"},"content":{"rendered":"

M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c:<\/strong><\/span><\/p>\n

1. Qu\u1ea3n l\u00fd & v\u1eadn h\u00e0nh h\u1ea1 t\u1ea7ng IT<\/span><\/strong><\/em><\/p>\n

– Qu\u1ea3n l\u00fd, v\u1eadn h\u00e0nh v\u00e0 \u0111\u1ea3m b\u1ea3o h\u1ec7 th\u1ed1ng m\u1ea1ng LAN \u1ed5n \u0111\u1ecbnh cho ~100 nh\u00e2n s\u1ef1.<\/span><\/p>\n

– Theo d\u00f5i, ki\u1ec3m tra v\u00e0 x\u1eed l\u00fd c\u00e1c s\u1ef1 c\u1ed1 li\u00ean quan \u0111\u1ebfn: <\/span>H\u1ec7 th\u1ed1ng m\u1ea1ng n\u1ed9i b\u1ed9 (LAN, WiFi), t<\/span>hi\u1ebft b\u1ecb m\u1ea1ng (router, switch, access point).<\/span><\/p>\n

– \u0110\u1ec1 xu\u1ea5t c\u1ea3i ti\u1ebfn, n\u00e2ng c\u1ea5p h\u1ec7 th\u1ed1ng h\u1ea1 t\u1ea7ng m\u1ea1ng khi c\u1ea7n thi\u1ebft.<\/span><\/p>\n

2. H\u1ed7 tr\u1ee3 ng\u01b0\u1eddi d\u00f9ng (IT Helpdesk)<\/span><\/strong><\/em><\/p>\n

– H\u1ed7 tr\u1ee3 nh\u00e2n vi\u00ean x\u1eed l\u00fd c\u00e1c s\u1ef1 c\u1ed1 li\u00ean quan \u0111\u1ebfn:<\/span><\/p>\n

\u00a0 \u00a0+ K\u1ebft n\u1ed1i m\u1ea1ng, WiFi<\/span><\/p>\n

\u00a0 \u00a0+ M\u00e1y t\u00ednh (PC\/Laptop), l\u1ed7i h\u1ec7 \u0111i\u1ec1u h\u00e0nh<\/span><\/p>\n

\u00a0 \u00a0+ Thi\u1ebft b\u1ecb ph\u00f2ng h\u1ecdp (m\u00e0n h\u00ecnh, camera, mic, ph\u1ea7n m\u1ec1m h\u1ecdp online)<\/span><\/p>\n

– H\u01b0\u1edbng d\u1eabn v\u00e0 h\u1ed7 tr\u1ee3 ng\u01b0\u1eddi d\u00f9ng trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng thi\u1ebft b\u1ecb v\u00e0 ph\u1ea7n m\u1ec1m.<\/span><\/p>\n

– C\u00e0i \u0111\u1eb7t, c\u1ea5u h\u00ecnh c\u00e1c ph\u1ea7n m\u1ec1m theo nhu c\u1ea7u: <\/span>Windows, Ph\u1ea7n m\u1ec1m v\u0103n ph\u00f2ng, Macbook<\/span><\/p>\n

3. Qu\u1ea3n l\u00fd thi\u1ebft b\u1ecb IT<\/span><\/strong><\/em><\/p>\n

– Qu\u1ea3n l\u00fd danh s\u00e1ch v\u00e0 t\u00ecnh tr\u1ea1ng thi\u1ebft b\u1ecb IT (PC, laptop, thi\u1ebft b\u1ecb m\u1ea1ng…).<\/span><\/p>\n

– Th\u1ef1c hi\u1ec7n b\u1ea3o tr\u00ec, b\u1ea3o h\u00e0nh thi\u1ebft b\u1ecb cho nh\u00e2n vi\u00ean.<\/span><\/p>\n

– T\u01b0 v\u1ea5n c\u1ea5u h\u00ecnh m\u00e1y t\u00ednh ph\u00f9 h\u1ee3p v\u1edbi t\u1eebng v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c.<\/span><\/p>\n

– Ph\u1ed1i h\u1ee3p mua s\u1eafm thi\u1ebft b\u1ecb IT theo nhu c\u1ea7u c\u00f4ng ty.<\/span><\/p>\n

4. L\u00e0m vi\u1ec7c v\u1edbi \u0111\u1ed1i t\u00e1c & nh\u00e0 cung c\u1ea5p<\/span><\/strong><\/em><\/p>\n

L\u00e0 \u0111\u1ea7u m\u1ed1i li\u00ean h\u1ec7 v\u1edbi:<\/span><\/p>\n

– \u0110\u1ed1i t\u00e1c (HRM System): x\u1eed l\u00fd c\u00e1c l\u1ed7i ph\u00e1t sinh li\u00ean quan \u0111\u1ebfn h\u1ec7 th\u1ed1ng HRM.<\/span><\/p>\n

– \u0110\u1ed1i t\u00e1c (SAP System): ph\u1ed1i h\u1ee3p x\u1eed l\u00fd s\u1ef1 c\u1ed1 h\u1ec7 th\u1ed1ng SAP.<\/span><\/p>\n

L\u00e0m vi\u1ec7c v\u1edbi vendor thi c\u00f4ng:<\/span><\/p>\n

– H\u1ec7 th\u1ed1ng m\u1ea1ng.<\/span><\/p>\n

– Thi\u1ebft b\u1ecb IT.<\/span><\/p>\n

– Gi\u00e1m s\u00e1t ch\u1ea5t l\u01b0\u1ee3ng tri\u1ec3n khai t\u1eeb nh\u00e0 cung c\u1ea5p.<\/span><\/p>\n

Y\u00eau c\u1ea7u k\u1ef9 n\u0103ng:<\/span><\/strong><\/p>\n

– C\u00f3 am hi\u1ec3u chuy\u00ean s\u00e2u v\u1ec1 h\u1ec7 th\u1ed1ng m\u1ea1ng LAN\/WAN, TCP\/IP, WiFi; thi\u1ebft b\u1ecb m\u1ea1ng (Switch, Router, Firewall c\u01a1 b\u1ea3n); dashboard cloud.<\/p>\n

– C\u00f3 kinh nghi\u1ec7m c\u00e0i \u0111\u1eb7t, x\u1eed l\u00fd s\u1ef1 c\u1ed1 Windows, Macbook, ph\u1ea7n m\u1ec1m v\u0103n ph\u00f2ng, h\u1ed7 tr\u1ee3 ng\u01b0\u1eddi d\u00f9ng (helpdesk).<\/p>\n

– C\u00f3 k\u1ef9 n\u0103ng giao ti\u1ebfp t\u1ed1t, h\u1ed7 tr\u1ee3 ng\u01b0\u1eddi d\u00f9ng hi\u1ec7u qu\u1ea3.<\/p>\n

– Ph\u1ed1i h\u1ee3p v\u1edbi user x\u1eed l\u00fd s\u1ef1 c\u1ed1 nhanh v\u00e0 logic.<\/p>\n

– C\u00f3 kinh nghi\u1ec7m l\u00e0m vi\u1ec7c v\u1edbi vendor\/\u0111\u1ed1i t\u00e1c v\u1ec1 m\u1ea1ng, server.<\/p>\n","protected":false},"template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":""},"vi-tri-tuyen-dung":[94],"loai-hinh-cong-viec":[16],"dia-diem-lam-viec":[18],"_links":{"self":[{"href":"https:\/\/prowtech.com.vn\/en\/wp-json\/wp\/v2\/tuyen-dung\/4289"}],"collection":[{"href":"https:\/\/prowtech.com.vn\/en\/wp-json\/wp\/v2\/tuyen-dung"}],"about":[{"href":"https:\/\/prowtech.com.vn\/en\/wp-json\/wp\/v2\/types\/tuyen-dung"}],"wp:attachment":[{"href":"https:\/\/prowtech.com.vn\/en\/wp-json\/wp\/v2\/media?parent=4289"}],"wp:term":[{"taxonomy":"vi-tri-tuyen-dung","embeddable":true,"href":"https:\/\/prowtech.com.vn\/en\/wp-json\/wp\/v2\/vi-tri-tuyen-dung?post=4289"},{"taxonomy":"loai-hinh-cong-viec","embeddable":true,"href":"https:\/\/prowtech.com.vn\/en\/wp-json\/wp\/v2\/loai-hinh-cong-viec?post=4289"},{"taxonomy":"dia-diem-lam-viec","embeddable":true,"href":"https:\/\/prowtech.com.vn\/en\/wp-json\/wp\/v2\/dia-diem-lam-viec?post=4289"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}